Episode 372: Tech Support For All Problems
Core Intuition - A podcast by Daniel Jalkut and Manton Reece - Sâmbătă
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Manton checks in with Daniel's impression of his Amazon Echo after finally cracking it open. They compare and contrast with the HomePod/Siri experience. In response to a listener question, they talk about the tradeoffs of being publicly accessible to users, and the impact that has on free time for "real work." Finally, they talk a little bit about "bad customer behavior” when it comes to support inquiries.
