257: Debunking Benchmarks and the Real Power of Customer Feedback; with Ty Givens
Customer Support Leaders - A podcast by Charlotte Ward
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Send us a textDebunking Benchmarks and the Real Power of Customer Feedback; with Ty Givens Join me and the insightful Ty Givens from CX Collective as we confront the common myths of benchmarking in customer support. Get ready to discover why pursuing industry standards might not be the golden ticket to enhancing your customer service game. With Ty's extensive experience, we delve into the importance of customizing your customer support to outshine the competition. We dissect examples suc...
