The Consumer Duty: Episode 36 - Good practice and areas for improvement
Eversheds Sutherland - Legal Insights - A podcast by Eversheds Sutherland
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In this episode, Claire Carroll and Simon Collins discuss a recent update by the FCA regarding firms’ implementation of the Consumer Duty, which includes examples of good practice and areas for improvement. They discuss what the FCA is doing to raise visibility of the Consumer Duty, what good practice looks like and what firms are doing well and what they could be doing better
