105 : Leadership & Management Masterclass w/ Maria Cleaveland : Leadership in the coffee shop, importance systems and clear vision, shaping a career, servant leadership, taking advantage of opportunit
Keys To The Shop : Equipping Coffee Shop Leaders - A podcast by Chris Deferio

Maria Cleaveland is a master of management, leadership, and organizational systems and process. She has spent over 30 years in hospitality leadership, the last 17 of which have spent in leading the charge in specialty coffee. Her journey has been one of taking on challenges and a wide variety of high level roles that shaped her into the professional she is today. In this conversation we talk about the arc her career and from it pull out amazing insights, advice, and life lessons that she has learned that will leave you motivated and equipped to better pursue the opportunities that this industry presents to you. It was a great honor to have Maria on the show and I hope you really enjoy this Leadership and Management Master Class. Links: Maria's Instagram Maria's Linkedin www.bext360.com www.Urnex.com