Toxic Vulnerability : Barista care, leadership, vulnerability, thoughtful management, coffee culture, coffee family , professionalism
Keys To The Shop : Equipping Coffee Shop Leaders - A podcast by Chris Deferio

SHIFT BREAK #17 : Being vulnerable in leadership is a great quality but it can turn into something toxic when it becomes an excuse for bad behavior that drives people away and damages their confidence in you and the business. Today we chat about ways to recognize this and make sure to be on the positive and professional side of vulnerability for the benefit of the staff and yourself.