Lubbock Police Officer Dr. Andy Young and When Every Word Counts -Episode 103
Learning from Leaders: Because Leaders are Learners - A podcast by Patrick Veroneau
My conversation with Dr. Andy Young focused on the areas of listening and empathy and the need and impact they can have in reducing conflict. Dr. Young is a founding member and current coordinator for the Lubbock Police Department’s Victim Services Crisis Team, which has now grown to 40 members. He has many published academic articles and speaks frequently on crisis intervention, and has spoken at many state association of hostage negotiator conferences. His book can be reached at http://www.drandyyoung.com/books.
