E5: The Tragedy of Tony Hsieh - Former CEO of Zappos

Send us a textOne of Matt J's business heroes has been Tony Hsieh of Zappos. Hsieh started his own business, cashing it out for millions to start a company that sold shoes on the internet. That company, Zappos, because not only the leader in online shoe sales, but the word class customer service emulated by business of all types. But Hsieh hid a dark side, an addiction to alcohol and later other drugs as the pandemic of 2020 caused him to retreat from life and from his job a...