Message Me
The Digital Marketing Podcast - A podcast by Ciaran Rogers, Daniel Rowles and Louise Crossley - Vineri
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This week Ciaran talks with Joshua March, the founder and CEO of Conversocial. We discuss Joshua's soon to be released new book called "Message Me. The Future of Customer Service in the Era of Social Messaging and Artificial Intelligence" We discuss the role of bots and AI in providing customer service and discuss how these new and developing technologies will impact on the future.
