Re-engineering the enterprise for experience
The Experience Makers - A podcast by Wunderman Thompson Technology
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For episode three of The Experience Makers, Gemma Milne is joined by Cognifide's Director of Client Strategy, Herb van der Raad, to talk about how traditional businesses need to re-engineer the way they work to capitalise on tech investment and optimise the customer experience. Joining Gemma and Herb are Nikolai Ueker; COO and Will Parsons, Head of Customer Success from REalyse, a new disruptor transforming the residential property investment sector.