Hidden dilemmas
UX Podcast - A podcast by Per Axbom & James Royal-Lawson - Vineri
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S02E07 (#317). A slightly different linkshow featuring two articles, one by James and one by Per. The articles in this episode are about how the experience of a delayed flight highlights the wider impact of poor service design, and how the way in which you type can reveal who you are. Article one is Final...
