Vet Clinic Client Research with Dr Francesca Brown - part 2 - ep 101
Veterinary Voices - A podcast by Julie South | Veterinary Recruitment Marketing Strategist - Marți
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Send us a text Continuing on from episode 100 is part 2 of Dr Francesca Brown's research about what vet clinic clients want. The importance of training front line staff. Regard staff training as an investment, not a cost. A valuable strategy vet clinics can copy from dental clinics to help improve their bottom line. How important (or not) is pet insurance? How the 20 / 80 Pareto Principal plays out in clinic and how you can implement strategies to get more clients like the 20% y...
