Empathy at Scale

On today’s show, host April Glaser looks at the continuing battle between Tesla CEO Elon Musk and the Securities and Exchange Commision. Earlier this week, the SEC asked a judge to hold Musk in contempt for tweets he’s made about Tesla’s performance. The SEC says Musk violated a settlement he reached with the commission last year, which required him to have his tweets reviewed before sending them. Then, Will Oremus speaks with journalist Casey Newton about an investigation he published this week on the tech site The Verge. The article is headlined, “The Trauma Floor: The secret lives of Facebook moderators in America.” Newton talked to current and former employees of a moderation facility in Arizona that contracts with Facebook, about the working conditions there. And, in particular, the psychological toll of scrutinizing hundreds of Facebook posts each day that feature extreme violence, hate speech, and conspiracy theories. 5:57 - Interview with Casey Newton 23:23 - Don’t Close My Tabs Stories discussed on the show: CNN: SEC Asks Judge to Hold Musk in Contempt The Verge: The Trauma Floor: The secret lives of Facebook moderators in America Wired: The Laborers Who Keep Dick Pics and Beheadings Out of Your Facebook Feed Don’t Close My Tabs: April: Mercury News: Facebook, Google Bikes Lead to Tensions with Neighbors Will: Vox: How a coat on Amazon took over a neighborhood — and then the internet Podcast production by Max Jacobs You can get updates about what’s coming up next by following us on Twitter @ifthenpod. You can follow Will @WillOremus and April @Aprilaser. If you have a question or comment, you can email us at [email protected]. I f Then is presented by Slate and Future Tense, a collaboration among Arizona State University, New America, and Slate. Future Tense explores the ways emerging technologies affect society, policy, and culture. To read more, follow us on Twitter and sign up for our weekly newsletter. Listen to If Then via Apple Podcasts, Overcast, Spotify, Stitcher, or Google Play.  Learn more about your ad choices. Visit megaphone.fm/adchoices