CHURN FM

290 Episoade

1. EP 89 | Luke Diaz (Clearbit) - How Optimizely, AppsFlyer and Clearbit approach their unique churn challenges.

   Publicat: 25.11.2020
2. EP 88 | Megan Murphy - How Hotjar’s VP of Product took the “Jobs To Be Done” framework to the next level, to build a customer value driven product strategy.

   Publicat: 18.11.2020
3. EP 87 | Ryan Robinson (ryrob.com) - How content can be leveraged to increase retention and grow customer advocacy

   Publicat: 11.11.2020
4. EP 86 | Megan Bowen (RefineLabs) - How Grubhub successfully retains customers during mergers and acquisitions.

   Publicat: 04.11.2020
5. EP 85 | Derek Skaletsky (Sherlock) - How to develop a customer engagement score and increase retention in the process

   Publicat: 28.10.2020
6. EP 84 | Sançar Sahin (Oliva) - Sançar’s secret weapon to nailing a retention driving product positioning

   Publicat: 21.10.2020
7. EP 83 | Patrick Thompson (Iteratively) - How Atlassian mastered their land and expand strategy with experimentation.

   Publicat: 14.10.2020
8. EP 82 | Adelina Peltea - How Holded improves longterm retention with a “Constant Onboarding” approach.

   Publicat: 07.10.2020
9. EP 81 | Mark Tanner (Qwirl) - The pros and cons of a freemium plan and how it impacts churn

   Publicat: 30.09.2020
10. EP 80 | David Apple (Notion) - The evolving role of Customer Success in hyper-growth companies

    Publicat: 23.09.2020
11. EP 79 | Angel Steger (Facebook) - More than numbers: How a “bad hookup face” helped Pinterest increase virality and retention.

    Publicat: 16.09.2020
12. EP 78 | Francis Brero - Why MadKudu pivoted their company’s focus from churn risk detection to conversion prediction.

    Publicat: 09.09.2020
13. EP 77 | Ward Sandler (MemberSpace) - Reduce churn with these 3 cancelation alternatives in your exit flow.

    Publicat: 02.09.2020
14. EP 76 | How retention helped Drift’s VP of strategy, Adam Schoenfeld build and sell 2 companies

    Publicat: 26.08.2020
15. EP 75 | Bozena Pieniazek (Maze) - How Product Marketing impacts churn & retention

    Publicat: 19.08.2020
16. EP 74 | Mark Thompson - Why your customers churn involuntarily and how to prevent it.

    Publicat: 12.08.2020
17. EP 73 | David Brice - Why Envato launched a subscription service alongside its 15-year-old transactional business.

    Publicat: 05.08.2020
18. EP 72 | Panos Siozos - How crossing the chasm into the late majority impacts churn and how to avoid it

    Publicat: 29.07.2020
19. EP 71 | John Henwood - How productboard increased retention by scaling a handheld onboarding experience

    Publicat: 22.07.2020
20. EP 70 | Ryan Bonnici - How G2 structures its marketing team to accelerate growth and increase retention.

    Publicat: 15.07.2020