CHURN FM
A podcast by Andrew Michael
290 Episoade
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EP 189 | Foti Panagiotakopoulos (Growth Mentor) - Doing Things That Don't Scale: How to Combat Customer Churn
Publicat: 08.02.2023 -
EP 188 | Eleanor Dorfman (Retool) - Tackling churn in a downturn
Publicat: 07.12.2022 -
EP 187 | Steve Hazelton (Sturdy) - Predicting vs preventing churn
Publicat: 23.11.2022 -
EP 186 | Hubert Palan - How Productboard prioritizes their backlog and defines a retention-driving product strategy
Publicat: 03.11.2022 -
EP 185 | John Collins - How Intercom leveraged content to drive adoption and increase retention
Publicat: 14.10.2022 -
EP 184 | Valentin Radu - How Omniconvert avoided death and pivoted into a blue ocean
Publicat: 05.10.2022 -
EP 183 | Geoffrey Moore - How your churn and retention is impacted by your stage of growth
Publicat: 28.09.2022 -
EP 182 | Daniel McCarthy - How investment firms use customer behavior predictions to set valuations on the companies they acquire
Publicat: 21.09.2022 -
EP 181 | Dominic Constandi (ZoomInfo) - The value of a first impression
Publicat: 15.09.2022 -
EP 180 | Darius Contractor - Activation lessons learned from Airtable, Facebook, and Dropbox
Publicat: 02.09.2022 -
EP 179 | Rupesh Rao (CogniSaaS) - Focusing your customer onboarding on customer outcomes and how it impacts retention.
Publicat: 24.08.2022 -
EP 178 | Fio Dossetto (Postmark) - Using product-led content marketing to fuel customer retention
Publicat: 17.08.2022 -
EP 177 | Matt Young (UserVoice) - How to collect retention driving feedback
Publicat: 10.08.2022 -
EP 176 | Dileepan Siva (Upscribe) - How to fuel e-commerce growth with retention
Publicat: 03.08.2022 -
EP 175 | Paul Harwood (Useristics) - Understanding the differences between Behavioral vs Attitudinal reasons for churn.
Publicat: 27.07.2022 -
EP 174 | Luka Kankaras (Usersnap) - The systematic approach Usersnap took to increase customer retention
Publicat: 20.07.2022 -
EP 173 | Jamie Shanks (Pipeline Signals) - Monitoring and growing customer champions to crush churn and drive acquisition
Publicat: 06.07.2022 -
EP 172 | Greg Daines (Total Customer Strategy) - Customer Satisfaction has no correlation with Customer Retention
Publicat: 29.06.2022 -
EP 171 | Baxter Lanius (Alternative) - How alternative financing options can be used to drive growth and reduce churn.
Publicat: 22.06.2022 -
EP 170 | Trey Hoffman (Fleetio) - How to set up a monthly churn insights meeting and how it helps drive retention
Publicat: 15.06.2022
CHURN FM is the podcast for subscription economy pros. Every Wednesday we hear how the world’s fastest growing companies are tackling churn and using retention & engagement to fuel their growth.