CHURN FM
A podcast by Andrew Michael
290 Episoade
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EP 129 | Christoph Janz (Point Nine Capital) - The evolving SaaS industry and the impact on churn and retention
Publicat: 01.09.2021 -
EP 128 | Babis Makrynikolas (Blueground) - Pricing and packaging strategies from Amazon and Blueground
Publicat: 25.08.2021 -
EP 127 | Jeff Heckler - How Pipedrive built a Customer Success team at scale that helped drastically decrease churn
Publicat: 18.08.2021 -
EP 126 | How SentiSum helps brands leverage their customer conversation data to increase retention.
Publicat: 11.08.2021 -
EP 125 | Alfie Marsh - How Spendesk built a sales and revenue model that eliminates churn
Publicat: 04.08.2021 -
EP 124 | Srikrishnan Ganesa (Rocketlane) - How revisiting your target market can help accelerate growth.
Publicat: 28.07.2021 -
EP 123 | Paul Lynch (Chargify) - The only silver bullet to mitigate churn is value
Publicat: 21.07.2021 -
EP 122 | A major milestone for Churn FM and an exciting investment announcement - Special guest: Panos Papadopoulos (Marathon VC)
Publicat: 14.07.2021 -
EP 121 | Wayne McCulloch (Google Cloud) - How to build a churn crushing Customer Success team, like Salesforce and Google Cloud.
Publicat: 07.07.2021 -
EP 120 | Etie Hertz (Loris.ai) - How customer support conversations with your customers can help reduce churn.
Publicat: 30.06.2021 -
EP 119 | Jeremey Donovan - How SalesLoft delight and retain customers by building fun, useful tools they give away.
Publicat: 23.06.2021 -
EP 118 | Fletcher Richman (Atlassian) - Halp’s effortless and unique land and expand strategy that boosts retention.
Publicat: 16.06.2021 -
EP 117 | Esben Friis-Jensen (Userflow) - How sale incentives drive net retention in customer success.
Publicat: 09.06.2021 -
EP 116 | Teresa Anania - How Zendesk is adapting best practices in product to customer success, and how it impacts churn and retention.
Publicat: 02.06.2021 -
EP 115 | Eric Keating - How Appcues customize their onboarding flow based on a “product adoption score” to increase retention.
Publicat: 26.05.2021 -
EP 114 | Cactus Raazi (EXOS) - How to increase customer retention through personalized pricing
Publicat: 19.05.2021 -
EP 113 | Harini Karthik (Loom) - How to build a data team to uncover retention drivers & fuel growth for your business
Publicat: 12.05.2021 -
EP 112 - Louis Grenier (Everyone Hates Marketers) - How to Stand the F*ck Out with Louis Grenier.
Publicat: 05.05.2021 -
EP 111 - Nick Fogle (Churnkey) - How Wavve optimized their offboarding flow for retention, and productized their process to help other companies reduce churn.
Publicat: 28.04.2021 -
EP 110 - Tadas Labudis (Prodsight) - Why you should rethink churn exit surveys and what to do instead.
Publicat: 21.04.2021
CHURN FM is the podcast for subscription economy pros. Every Wednesday we hear how the world’s fastest growing companies are tackling churn and using retention & engagement to fuel their growth.
