Crack the Customer Code
A podcast by Adam and Jeannie - Marți
509 Episoade
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325: Kelsey Brown, Fighting for Transparent Pricing
Publicat: 19.06.2018 -
324: A Good Product Is Not Enough
Publicat: 12.06.2018 -
323: Neen James, Attention Pays
Publicat: 05.06.2018 -
322: Rise of the Service Machines
Publicat: 29.05.2018 -
321: Jesse Cole, Revolutionizing the Ballpark Experience
Publicat: 22.05.2018 -
320: The STORY of Retail Experience
Publicat: 16.05.2018 -
319: Jeanne Bliss, Is Your CX Mom-worthy?
Publicat: 08.05.2018 -
318: How Important Is the CX of Former Customers?
Publicat: 02.05.2018 -
317: Anne Bahr Thompson, Do Good
Publicat: 24.04.2018 -
316: Can Toys R Us Survive?
Publicat: 17.04.2018 -
315: Joey Coleman, Never Lose a Customer
Publicat: 10.04.2018 -
314: The Power of Empowerment: What I Wish I Knew
Publicat: 03.04.2018 -
313: Is AmazonGo the Future?
Publicat: 27.03.2018 -
312: John Garrett, The Personal Side of Business
Publicat: 21.03.2018 -
311: Which Retail Touchpoints Matter Most
Publicat: 13.03.2018 -
310: Clint Schaff, The L.A. Times Experience
Publicat: 06.03.2018 -
309: Common Leadership Biases in Your Way of Success
Publicat: 28.02.2018 -
308: Jacob Morgan, The Future of Work
Publicat: 21.02.2018 -
307: It’s Not My Job, Adam
Publicat: 13.02.2018 -
306: Eric Porres, Personalized Video Experience
Publicat: 06.02.2018
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
