CSM Practice - The Customer Success Podcast
A podcast by Irit Eizips & CSM Practice - Vineri
127 Episoade
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Next-Level Customer Support: How to Slash Tickets and Boost Satisfaction
Publicat: 26.01.2024 -
Strategies for Choosing the Right Customer Success Metrics
Publicat: 19.01.2024 -
Streamlining and Scaling Customer Success with Customer Hubs
Publicat: 12.01.2024 -
Service Offer Creation and Go-To-Market Strategies for Success
Publicat: 05.01.2024 -
Proving the Value of Customer Success: An ROI Approach
Publicat: 29.12.2023 -
How to increase product adoption!
Publicat: 22.12.2023 -
The Dos and Don'ts of Getting Customer Feedback
Publicat: 15.12.2023 -
From Good to Great: Elevating Your CSM Customer Conversations with AI
Publicat: 08.12.2023 -
How to Deliver an Executive Business Review!
Publicat: 01.12.2023 -
How to Scale Customer Services After a MERGER and ACQUISITION
Publicat: 24.11.2023 -
Unlocking the Secrets of Partner Success KPIs
Publicat: 18.11.2023 -
Creating a Global-wide Partner Success Program
Publicat: 15.11.2023 -
How to establish a Partner Success Program
Publicat: 10.11.2023 -
When your Company moves From On Premise to SaaS – The Customer Success Playbook
Publicat: 03.11.2023 -
How to elevate your customer relationship strategy!
Publicat: 27.10.2023 -
Forming an Award Winning 🏆 Customer Success team!
Publicat: 20.10.2023 -
Setting up a CSM team for International Regions
Publicat: 07.10.2023 -
Winning The Customer Success Manager of the Year 🏆
Publicat: 29.09.2023 -
From a Rookie CSM to an Award Winning CSM Director in less than 18 months!
Publicat: 16.09.2023 -
The Difference Between QBR and EBR
Publicat: 01.09.2023
Want to learn more about Customer Success? On this Customer Success podcast we invite guests from all over the world to open up about their Customer Success strategies and provide you with tactical advice that you can use in your own organization to improve customer retention, increase solution adoption, expand upsell revenues, perfect your renewal processes and gain more advocates. Be sure to subscribe to our podcast to get notified when we upload a new podcast episode!
