THE CX GOALKEEPER - Business Transformation, Customer Experience, and Leadership
A podcast by Gregorio Uglioni - Luni
241 Episoade
-
How to turn Your Employees into Lead Magnets and Customer Advocates with Jill Raff
Publicat: 20.06.2022 -
Digital Customer Service with Rick DeLisi
Publicat: 13.06.2022 -
The Customer Experience Landscape with Ozkan Demir
Publicat: 06.06.2022 -
Leadership with Neil Skehel - CEO & Founder Awards International
Publicat: 30.05.2022 -
Blending Feng Shui Principles with Business & Personal needs with Claire Boscq
Publicat: 23.05.2022 -
Emotional Optimism & Employee Experience with Claude Silver - Chief Heart Officer
Publicat: 16.05.2022 -
Delivering WOW Through Service with Ryo Zsun from Zappos
Publicat: 09.05.2022 -
The Experiences of a CX Legend with Faran Niaz
Publicat: 02.05.2022 -
The Role of CX Professionals with Alex Mead
Publicat: 25.04.2022 -
Uplifting Service with Ron Kaufman - Second Half
Publicat: 18.04.2022 -
Uplifting Service with Ron Kaufman - First Half
Publicat: 11.04.2022 -
Simplifying business with Ricardo Saltz Gulko in collaboration with the ECXO
Publicat: 04.04.2022 -
The Impact of CX on Business with Petko Tinchev
Publicat: 28.03.2022 -
Leadership and Trust with Dr. Brian Harman
Publicat: 21.03.2022 -
CX Management Competencies and their role in frontier & emerging markets with deBBie Akwara
Publicat: 14.03.2022 -
CX foundation and Leadership with Jeannie Walters
Publicat: 07.03.2022 -
The Dark Side of Customer Experience with Michael Bartlett - Second Half
Publicat: 28.02.2022 -
The Dark Side of Customer Experience with Michael Bartlett - First Half
Publicat: 21.02.2022 -
Women in CX: an outstanding highly committed community - E61 with Clare Muscutt
Publicat: 14.02.2022 -
The Experience Maker - How To Create Remarkable Experiences - E60 with Dan Gingiss - 2nd Half
Publicat: 07.02.2022
Business & Digital Transformation, Leadership, Innovation and Customer Experience. It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment. Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you. I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life. More information: www.cxgoalkeeper.com/podcast About Gregorio Uglioni - Transforming Business Into Value Generating Engines - Creating Long-Lasting Impact Leveraging Customer Experience - Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals” - Speaker at global events & at podcasts - Judge at International Awards - CX Lecturer for several institutions customer experience, experience, customer service, service, transformation, cx transformation, agility, best practices, customer, acquisition, retention, cost to serve, best in class service, best in class experience, thought leader, transformation manager, cx manager, senior management, cx strategy, voice of the customer, voice of the employee, growth, purpose, improve business results, award-winning strategy, cx community, leadership, improvements, cx governance, experience design, customer journey, ACXS, CCXP, CXPA, employee experience, innovation, cx culture, cx design, cx architecture, service culture, people first, human being, purpose
