Customer Service Academy

140 Episoade

1. 98: The 5 Customer + Employee Experience Guidelines

   Publicat: 26.03.2022
2. 97: Technology and Innovation That Truly Solves Problems with Mouli Chandramouli

   Publicat: 19.03.2022
3. 96: Do You Understand Your Customers or Just Think You Do?

   Publicat: 13.03.2022
4. 95: Creating High Performing Teams Who Provide Amazing Customer Experiences With Emily Ransone

   Publicat: 01.03.2022
5. 94: Your Employees Probably Hate Your Training and What To Do About It

   Publicat: 18.02.2022
6. 93: Creating Value for Clients to Grow Long Term Relationships With Simon Elliot and Ed Snowden

   Publicat: 04.02.2022
7. 92: Remote Strategies That Drive CX Success and Employee Engagement With Tim Mobley

   Publicat: 24.01.2022
8. 91: What Value Do You Bring To Your Customers?

   Publicat: 16.01.2022
9. 90: Building Strong Teams With a Customer Focus With Janet Fouts

   Publicat: 08.01.2022
10. 89: What Your Customers Want In 2022

    Publicat: 01.01.2022
11. 88: Are You Listening to Your Customers and Acting On Your VOC Data?

    Publicat: 17.12.2021
12. 87: Technology That Improves Employee + Occupant Experience With Junaith Shahabdeen and Sri Sridharan

    Publicat: 05.12.2021
13. 86: What Thanksgiving Teaches Us About Customer Service

    Publicat: 21.11.2021
14. 85: Retaining Customers and Developing Relationships With Ed Snowden

    Publicat: 13.11.2021
15. 84: Creating a Culture of Intentional Hospitality

    Publicat: 06.11.2021
16. 83: Acquiring and Keeping Customers Through Impactful Marketing With Raul Galera

    Publicat: 29.10.2021
17. 82: Why Great Service Grows Sales

    Publicat: 19.10.2021
18. 81: What Haunted Houses Teach Us About Customer Experience

    Publicat: 11.10.2021
19. 80: Understanding Your Priorities and Commitments With Garland Vance

    Publicat: 02.10.2021
20. 79: Are You Ready For Customer Service Week?

    Publicat: 27.09.2021