70 Episoade

  1. Marketing, Customer Experience Technology Leadership

    Publicat: 31.05.2022
  2. Marketing and Customer Experience in the Metaverse

    Publicat: 17.05.2022
  3. Marketing in a Web3 World

    Publicat: 03.05.2022
  4. Building a Customer-Centric Approach in B2B

    Publicat: 19.04.2022
  5. Laser-Focus on the Right CX Metrics for Success

    Publicat: 05.04.2022
  6. Amex CX Teams Take Customer Listening to Next Level

    Publicat: 22.03.2022
  7. Connecting Customer Experience With Employee Experience

    Publicat: 08.03.2022
  8. Customer Data Platform Realities With Tony Byrne

    Publicat: 22.02.2022
  9. Scott Brinker on Rise of Low- and No-Code in Marketing and Customer Experience

    Publicat: 08.02.2022
  10. Why Customer Journey Mapping Is a Verb, Not a Noun

    Publicat: 25.01.2022
  11. Are Customers Truly Connected to Your Brand?

    Publicat: 11.01.2022
  12. Award-Winning CX with Amy Shioji of Strategic Education

    Publicat: 14.12.2021
  13. The Great Pillars of CX

    Publicat: 30.11.2021
  14. Candid Takes With Marketing Leader Tom Wentworth

    Publicat: 16.11.2021
  15. CMO Leadership Challenges and Opportunities: Through COVID-19 and Beyond

    Publicat: 24.08.2021
  16. Marketers for an Open Web's Take on Google's Cookieless Future

    Publicat: 10.08.2021
  17. Analyzing the B2B Marketing Playbook

    Publicat: 27.07.2021
  18. How Valid Customer Experience Data Tells a Great Story

    Publicat: 13.07.2021
  19. Why It May Be Time for Some Marketing Optimism

    Publicat: 29.06.2021
  20. Analyzing Voice-Content Prospects for Marketers

    Publicat: 15.06.2021

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CX Decoded is our semi-monthly podcast designed to deliver insight from leaders in the customer experience and marketing industries. Each episode is designed to help you better understand the customer experience and the value it can add to your customers’ lives.

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