Experience Action
A podcast by Jeannie Walters, CCXP - Marți
113 Episoade
-
The Art of CX Leadership
Publicat: 15.04.2025 -
CX Pulse Check - April 2025
Publicat: 08.04.2025 -
Turning Employee Insights into Customer Experience Breakthroughs
Publicat: 01.04.2025 -
Event Planning and CX
Publicat: 25.03.2025 -
Build Your CX Scorecard
Publicat: 18.03.2025 -
CX Pulse Check - March 2025
Publicat: 11.03.2025 -
What Do Customers Want?
Publicat: 04.03.2025 -
Get the CX Executive Role
Publicat: 25.02.2025 -
Storytelling to Connect with Customers
Publicat: 18.02.2025 -
CX Pulse Check - February 2025
Publicat: 11.02.2025 -
Commodities and Customer Experience
Publicat: 04.02.2025 -
Inclusive Communications and Training
Publicat: 28.01.2025 -
CX Pulse Check - January 2025
Publicat: 21.01.2025 -
CX Wins from 100 Episodes
Publicat: 14.01.2025 -
5 Year-End Reflection Questions
Publicat: 17.12.2024 -
Misaligned Customer Expectations
Publicat: 10.12.2024 -
CX Pulse Check - December 2024
Publicat: 03.12.2024 -
Mission and Vision in CX Strategy
Publicat: 19.11.2024 -
Turning Negative Feedback Into Actionable Insights
Publicat: 12.11.2024 -
CX Pulse Check - November 2024
Publicat: 05.11.2024
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!
