139 Episoade

  1. The Parallels Between Rabid Fandoms and Religions w/ Jodi Eichler-Levine

    Publicat: 06.07.2022

  2. What Drives Customers to Buy w/ Katelyn Bourgoin

    Publicat: 27.06.2022

  3. The 5 Key Elements Impacting Powerful Customer Experiences w/ Elizabeth Dixon

    Publicat: 20.06.2022

  4. How the Savannah Bananas Create the 'Greatest Show Possible' w/ Jesse Cole

    Publicat: 13.06.2022

  5. Creating a More Captivating Customer Service Training w/ David Millay and Katie Rudy

    Publicat: 02.06.2022

  6. The Building Blocks of LEGO's Content & Fandom Strategy w/ James Gregson

    Publicat: 23.05.2022

  7. How to Become Customer-Centric vs. Customer-Focused w/ Annette Franz

    Publicat: 16.05.2022

  8. Driving Deeper Engagement Through Digital Activations (Part Two) w/ Nick Lawson

    Publicat: 09.05.2022

  9. Driving Deeper Engagement Through Digital Activations (Part One) w/ Nick Lawson

    Publicat: 05.05.2022

  10. Aligning Strategy, Culture and Leadership w/ Len Perna

    Publicat: 20.04.2022

  11. The Core Principles Driving Employee Motivation w/ Dr. Scott Rigby

    Publicat: 11.04.2022

  12. Harnessing the True Power of Community in Your Fanbase w/ Christina Garnett

    Publicat: 04.04.2022

  13. Forging a Non-Traditional Career Path w/ Paul Millerd

    Publicat: 28.03.2022

  14. Storytelling and Personifying a Brand Voice w/ Amie Kiehn

    Publicat: 16.03.2022

  15. Moving to a 32-Hour Work Week w/ Josh Foreman

    Publicat: 07.03.2022

  16. Learning to Lead Like Amazon w/ John Rossman

    Publicat: 28.02.2022

  17. The Best Lessons We Learned in 100 Podcasts w/ David Millay and Katie Rudy

    Publicat: 24.02.2022

  18. Evoking Emotional Connections with Fans Through Content w/ Zhaneé Anderson

    Publicat: 21.02.2022

  19. Coaching to Success from the Boardroom to the Football Field w/ Joe Moglia

    Publicat: 14.02.2022

  20. Turning Ordinary Game Days Into Extraordinary Experiences w/ David Millay and Katie Rudy

    Publicat: 08.02.2022

2 / 7

Turn casual customers into faithful fans. And employees into evangelists. A dynamic show with different formats designed to help you grow average revenue per customer (ARPU) and reduce customer churn. Casual conversations with host David Millay and the best brand marketers and operators in the world. Scientific breakdowns of tribes, trends, theories and tests (brand case studies). And idea brainstorms with recurring guests, like Christina Garnett, Troy Hidduke Campbell, and Kaila Pettis. 

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