It's a Customer's World with Andy Murray
A podcast by Sam M. Walton College of Business
48 Episoade
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Nasir Wajihuddin and the Intersection of Mobile Gaming and Retail Media Networks
Publicat: 21.05.2024 -
Steve Dennis on Navigating Leadership and Transformation in a Customer-Centric World
Publicat: 23.04.2024 -
Sharon Gai on the Importance of First Party Data for the Customer Experience
Publicat: 12.03.2024 -
Andy Murray, Molly Rapert, and Rod Thomas on Retail Media Networks with special host, Brent Williams
Publicat: 27.10.2023 -
Chris Riegel on the Rising Importance of Digital Signage in Physical Stores
Publicat: 13.06.2023 -
Katie Hotze on the Future of Grocery Shopping
Publicat: 30.05.2023 -
J.K. Symancyk on Customer-Centric Leadership
Publicat: 16.05.2023 -
Customer Data Strategy with Despina Kokkaraki
Publicat: 18.04.2023 -
Leading Innovation in Retail Technology with Simon Hathaway
Publicat: 21.03.2023 -
Customer Experience Strategy with Chris Wallace
Publicat: 14.03.2023 -
Simon Francis on Helping Marketers Through Transformation
Publicat: 07.03.2023 -
Ted Wright on Word of Mouth Marketing
Publicat: 28.02.2023 -
Strategic Challenges in an Evolving Retail Space with Kelly Downey
Publicat: 13.12.2022 -
The Future of Media with John Sheehy
Publicat: 06.12.2022 -
The Importance of Industry Standards with Jeff Bustos
Publicat: 22.11.2022 -
Laura Phillips on Sustainability and Retail
Publicat: 15.11.2022 -
Eric Howerton on Optimizing the Digital Shelf
Publicat: 08.11.2022 -
Exploring an Evolving Retail Landscape with Bryan Gildenberg
Publicat: 01.11.2022 -
Exploring Data & Insights in an Evolving Retail Space with Michael Ellgass
Publicat: 25.10.2022 -
The Basics of Retail Media Networks with Chris Perry
Publicat: 18.10.2022
Equipped with more than 30 years of experience in retail, most recently as the Chief Customer Officer for Walmart Asda in the U.K., host Andy Murray is sharing his expertise through his new role as the founder and executive chair of the Customer Centric Leadership Initiative at the University of Arkansas Sam M. Walton College of Business. Now more than ever, retailers and brands are accelerating their quest to be more customer centric, but to be truly customer centric, it requires both a shift in mindset and ways of working, not just in marketing but in all parts of the organization. Through his initiative and this podcast series, Andy will be talking with practitioners, thought leaders, and scholars to hear their thoughts on what it takes to be a leader in today’s customer centric world.
