Questions for now - Compelling perspectives on digital CX

70 Episoade

1. Twilio on digital transformation and software developers

   Publicat: 14.01.2021
2. How Patagonia's employee engagement leads to great CX

   Publicat: 24.09.2020
3. How Shopify adapted to demand during the pandemic

   Publicat: 13.08.2020
4. What CX means to venture capitalists

   Publicat: 10.07.2020
5. Introducing TELUS International Studios

   Publicat: 23.06.2020
6. The voice activated CX platform simplifying the smart home industry

   Publicat: 01.05.2020
7. How Indeed.com views and masters client success

   Publicat: 16.10.2019
8. Shifting customer engagement from transactional to human

   Publicat: 04.10.2019
9. Using data to understand customers from Wix.com

   Publicat: 21.06.2019
10. How Dropbox converts freemium users into premium payers

    Publicat: 07.06.2019
11. The CX guru showing great companies how to be amazing

    Publicat: 31.05.2019
12. Meet the CX leader who learned her trade in the trenches

    Publicat: 24.04.2019
13. WIA – Conall Laverty, Founder & CEO

    Publicat: 11.04.2019
14. How Headspace converts new users into customers for life

    Publicat: 15.03.2019
15. Getting clever about CRM - Insights from Salesforce

    Publicat: 11.02.2019
16. The importance of a customer-first mindset - Insights from HubSpot

    Publicat: 19.03.2018
17. How I raised Net Promoter Score from 8 to 68 - Alan McNab, MD EMEA of Velocidi

    Publicat: 13.03.2018
18. Scaling CX - A talk with Airbnb's head of global customer experience

    Publicat: 05.03.2018
19. 7 imperatives for moving your customer experience to the next level

    Publicat: 19.02.2018
20. Jeffrey Puritt - President & CEO, TELUS International

    Publicat: 05.02.2018