Questions for now - Compelling perspectives on digital CX

64 Episoade

1. How Indeed.com views and masters client success

   Publicat: 16.10.2019
2. Shifting customer engagement from transactional to human

   Publicat: 04.10.2019
3. Using data to understand customers from Wix.com

   Publicat: 21.06.2019
4. How Dropbox converts freemium users into premium payers

   Publicat: 07.06.2019
5. The CX guru showing great companies how to be amazing

   Publicat: 31.05.2019
6. Meet the CX leader who learned her trade in the trenches

   Publicat: 24.04.2019
7. WIA – Conall Laverty, Founder & CEO

   Publicat: 11.04.2019
8. How Headspace converts new users into customers for life

   Publicat: 15.03.2019
9. Getting clever about CRM - Insights from Salesforce

   Publicat: 11.02.2019
10. The importance of a customer-first mindset - Insights from HubSpot

    Publicat: 19.03.2018
11. How I raised Net Promoter Score from 8 to 68 - Alan McNab, MD EMEA of Velocidi

    Publicat: 13.03.2018
12. Scaling CX - A talk with Airbnb's head of global customer experience

    Publicat: 05.03.2018
13. 7 imperatives for moving your customer experience to the next level

    Publicat: 19.02.2018
14. Jeffrey Puritt - President & CEO, TELUS International

    Publicat: 05.02.2018
15. Rod Jones - the man who helps CX Leads make better decisions

    Publicat: 21.01.2018
16. Leadership coaching - Insights from tech giant Airbnb (with Renn Vara)

    Publicat: 08.01.2018
17. Cogs and Marvel - Roisin Callaghan, CEO C&G USA

    Publicat: 24.12.2017
18. Vivino - Chad Boonsupa, Global VP of Customer Experience

    Publicat: 10.12.2017
19. Getting personal: Leveraging the power of IoT and big data (with Strava)

    Publicat: 27.11.2017
20. Peter Ryan - Ryan Strategic Advisory

    Publicat: 22.11.2017