Strikedeck Radio: Customer Success Live

112 Episoade

1. Ep 91, Carl Gold, Fighting Churn with Data

   Publicat: 17.12.2020
2. Ep 90, Mel Bilge, Moving into CS Leadership Through Growth

   Publicat: 03.12.2020
3. Ep 89, Dev Kurbur, Case Study on using the CRG Crisis Recovery Framework for CS

   Publicat: 19.11.2020
4. Ep 88, Sunil Joseph, Professional Services or Customer Success?

   Publicat: 05.11.2020
5. Ep 87, Rachel Jugai, Over-processing Processes for CSMs

   Publicat: 22.10.2020
6. Ep 86, Will Lopez, The Ideal Customer Profile & The Cost of Success

   Publicat: 08.10.2020
7. Ep 85, Boaz Maor, Building a CS team out of Support

   Publicat: 24.09.2020
8. Ep 84, Michelle Novak, Customer Business Reviews

   Publicat: 10.09.2020
9. Ep 83, Emilia D'Anzica, Leveraging Emotional Intelligence as a CS Leader

   Publicat: 27.08.2020
10. Ep 82, Shari Srebnick, Building Account and Success Plans

    Publicat: 14.08.2020
11. Ep 81, Keri Keeling, Managing Remote CSMs

    Publicat: 30.07.2020
12. Ep 80, Andrew Cutler, The Challenges to Adding CS to a Mature Organization

    Publicat: 16.07.2020
13. Ep 79, Kris Morrison, Customer Success in a Time of Crisis

    Publicat: 18.06.2020
14. Ep 78, Chitra Madhwacharyula, Consulting Mindset in Customer Success

    Publicat: 04.06.2020
15. Ep 77, Gaines Murfee, Taking a Product Approach to Customer Success

    Publicat: 21.05.2020
16. Ep 76, Clayton Moulynox, Building a Global CS Team

    Publicat: 07.05.2020
17. Ep 75, Chris Hicken, Creating Actionable Churn Categories

    Publicat: 23.04.2020
18. Ep 74, Maranda Dziekonski, Switching Industries & the Role of Domain Expertise

    Publicat: 09.04.2020
19. Ep 73, Cairo Amani, Promoting Your Career as a Woman in Customer Success

    Publicat: 26.03.2020
20. Ep 72, Megan Caldwell, Identifying and Focusing on your Most Important Customers

    Publicat: 19.03.2020