The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
A podcast by The Agile Brand
693 Episoade
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#493: The Top 3 in-demand marketing jobs for 2024 with Sue Keith, Ceres Talent
Publicat: 06.03.2024 -
#492: Building and maintaining a culture of customer centricity with Abhii Parakh, Head of Customer Experience at Prudential
Publicat: 04.03.2024 -
#491: Data collection done right with Sean Falconer, Skyflow
Publicat: 01.03.2024 -
#490: AI & Great Customer and Employee Experiences with Simonetta Turek, Chief Product Officer at Medallia
Publicat: 28.02.2024 -
#489: Machine learning in the enterprise with Eric Siegel, Machine Learning Week
Publicat: 26.02.2024 -
#488: Learning from our data with Matt Swalley, Omneky
Publicat: 23.02.2024 -
#487: (Actually) great content with generative AI, with Jon Ricketts, AGYL AI
Publicat: 21.02.2024 -
#486: Igniting customer centricity with Sri Narasimhan, Head of Enterprise Customer Experience at CVS Health
Publicat: 19.02.2024 -
#485: A winning first-party data strategy with Heidi Bullock, CMO, Tealium
Publicat: 16.02.2024 -
#484: What it takes to be a category-leading CX brand, with Joe Tyrrell, CEO of Medallia
Publicat: 14.02.2024 -
#483: Omnichannel and the future of retail with Kristin Schoenstein and Elizabeth Robillard, eTail Palm Springs
Publicat: 12.02.2024 -
#482: Making phone conversations with customer count, with Ryan Johnson, CallRail
Publicat: 09.02.2024 -
#481: Customer journey management with Stacy Sherman, Doing CX Right
Publicat: 07.02.2024 -
#480: Search and the Customer Experience, with David Ting, Zenni Optical
Publicat: 05.02.2024 -
#479: Left-brain/Right-brain AI with Peter van der Putten, Director AI Lab at Pega
Publicat: 02.02.2024 -
#478: When is headless the right (or wrong) idea? with Liz Spranzani, CTO at Verndale
Publicat: 31.01.2024 -
#477: Gen AI in the E-commerce Experience with Bernadette Nixon, Algolia
Publicat: 29.01.2024 -
#476: Digital experiences in physical retail with Sarah Jarvis, Eagle Eye Solutions
Publicat: 26.01.2024 -
#475: Customer lifetime value for the win, with Neil Hoyne, Chief Strategist at Google
Publicat: 24.01.2024 -
#474: Increasing speed to improve CX with Doug Rubingh, Sinch MessageMedia
Publicat: 22.01.2024
Expert mode marketing technology, AI, and CX insights from top brands and Martech platforms fill every episode, focusing on what leaders need to know to build customer lifetime value and long-term business value. The Agile Brand with Greg Kihlström® features executives and thought leaders from top brands and tech platforms discussing the industry's trends, like AI adoption, first-party data strategies, artificial intelligence in the consumer journey, consumer data privacy, omnichannel customer experience, and more. The Agile Brand is hosted by Greg Kihlström, martech and artificial intelligence transformation advisor and consultant to leading brands, speaker, entrepreneur, and best-selling author. It provides a fresh perspective on the continually evolving dynamic between brands and the audiences they serve.
