The CX Leader Podcast | A resource for customer experience leaders
A podcast by Walker Information - Marți
340 Episoade
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Experiencing X4
Publicat: 28.03.2023 -
Patient vs. Customer Experience
Publicat: 21.03.2023 -
Concerts, Conventions, and CX
Publicat: 14.03.2023 -
Your CX Career
Publicat: 07.03.2023 -
Putting the Humanity Back Into Patient Experience
Publicat: 28.02.2023 -
Setting Employees Up for Success
Publicat: 21.02.2023 -
Service Design
Publicat: 14.02.2023 -
Creating Superfans
Publicat: 07.02.2023 -
Life in the Fast Lane
Publicat: 31.01.2023 -
Anticipate and Elevate
Publicat: 24.01.2023 -
Sense and Respond
Publicat: 17.01.2023 -
Emotions Matter
Publicat: 10.01.2023 -
The Data Endgame
Publicat: 03.01.2023 -
It's Gotta Be Seamless
Publicat: 20.12.2022 -
Creating Structure out of Unstructured Data
Publicat: 13.12.2022 -
Enable Your Employees
Publicat: 06.12.2022 -
Predicting the Future
Publicat: 29.11.2022 -
Let's Play!
Publicat: 22.11.2022 -
The Right "Now"
Publicat: 15.11.2022 -
The Three Levels of Personalization
Publicat: 08.11.2022
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
