130 Episoade

  1. #9: Pt. 2 - Don't Treat All Customers the Same: The Customer-Base Audit with Dr. Peter Fader of Wharton Pt.

    Publicat: 06.11.2022

  2. #8: Pt. 1. - Don't Treat All Customers the Same: The Customer-Base Audit with Dr. Peter Fader of Wharton

    Publicat: 27.10.2022

  3. #7: Delivering Happiness 2.0 with Alex Genov, Head of Customer Research at Zappos

    Publicat: 20.10.2022

  4. #6: Gaining Executive Support & CXPA Benefits with Board Chair Nancy Porte

    Publicat: 13.10.2022

  5. #5: Designing Digital Transformation to Improve CX with HP's Jaya Sudarshan

    Publicat: 29.09.2022

  6. #4: Building Trust with Key Stakeholders - Author Charles H. Green

    Publicat: 22.09.2022

  7. #3: Engaging Employees for Outstanding Customer Experiences with Stacey Nevel, CCXP

    Publicat: 08.09.2022

  8. #2: Design Thinking with Diane Magers, CCXP

    Publicat: 01.09.2022

  9. #1: From Impressed to Obsessed - Author Jon Picoult

    Publicat: 25.08.2022

  10. Trailer

    Publicat: 18.08.2022

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Welcome to the Delighted Customers Podcast, your go-to resource for practical insights and thought leadership in enhancing customer experiences. Recently ranked in the top 20 on Apple’s Management charts in the US, we bring you discussions with top experts aimed at empowering leaders to elevate customer experience.

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