The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.
A podcast by Alex Turkovic - Marți
95 Episoade
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Scrappy Automations that Boost Customer Success ROI w/ Joe Di Grande of Joe Does Tech Touch | Episode 074
Publicat: 15.10.2024 -
Inside the Build of 15Five's Digital CS Program w/ Natalia Andreeva & Kaelon Russell | Episode 073
Publicat: 08.10.2024 -
Tattoos to Tech: Larissa Licha’s Mission to Bridge R&D and CS as CEO of Joyn | Episode 072
Publicat: 01.10.2024 -
Inside Salesforce: Driving Customer Value with AI & Automation with Bernard Slowey, VP of Digital CS | Episode 071
Publicat: 24.09.2024 -
Four Ways to Measure Your Digital Customer Success Program | Episode 070
Publicat: 17.09.2024 -
Humanizing Digital CS and Personal Branding with Bob Mathers | Episode 069
Publicat: 10.09.2024 -
Scale & Digital at Early Stage Startups w/ Mary Caballero | Episode 068
Publicat: 03.09.2024 -
Transforming Slack into a Customer Support Hub with Joydeep Sen Sarma, CEO of Clearfeed.ai | Episode 067
Publicat: 27.08.2024 -
Career Growth in Digital Customer Success with Jess Osborn of GoCardless | Episode 066
Publicat: 20.08.2024 -
The Four Pillars of Digital Customer Success | Episode 065
Publicat: 13.08.2024 -
AI Tooling to Drive Growth & Break Down Silos with Masha Krol of Glowstick | Episode 064
Publicat: 06.08.2024 -
Modern Post-Sale Revenue Growth with Haydar Al-Saad of Revsetter | Episode 063
Publicat: 28.07.2024 -
Customer Education for Revenue Growth with Greg Rose of Intellum | Episode 062
Publicat: 23.07.2024 -
Future Proof Your Teams and Career with Rod Cherkas of HelloCCO | Episode 061
Publicat: 16.07.2024 -
Digital Musings: Measuring Customer Health Without Telemetry and Combatting Imposter Syndrome | Episode 060
Publicat: 09.07.2024 -
Transformative Digital Experiences through AI and Customer Education with Eric Mistry of Contentsquare | Episode 059
Publicat: 02.07.2024 -
Hospitality, Drawing from B2C and Rethinking the QBR with Aaron Thompson of SuccessCOACHING | Episode 058
Publicat: 25.06.2024 -
AI-Powered Customer Success & Predictive Analytics with Arun Balakrishnan and Preetam Jinka of FunnelStory | Episode 057
Publicat: 18.06.2024 -
SaaS Economics & Driving Customer Outcomes Digitally with Jay Nathan | Episode 056
Publicat: 11.06.2024 -
The Generative AI Primer for CSMs | Episode 055
Publicat: 04.06.2024
This podcast is for Customer Experience leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital CX.Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed.If you enjoy the show, please subscribe, follow, share and leave a review. For more information visit https://digitalcustomersuccess.com
