The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.
A podcast by Alex Turkovic - Marți
95 Episoade
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Digital Customer Success from a CS Operations Perspective with Matthew Lind | Episode 014
Publicat: 05.09.2023 -
Revolutionizing Digital Customer Experience with Micro-Learning and Ed-Tech with Jen Jackson of Litmos | Episode 013
Publicat: 29.08.2023 -
Nick Mehta and Kellie Capote of Gainsight on Digital Customer Success, the State of CS & Diversity in Tech | Episode 012
Publicat: 22.08.2023 -
Taking Innovation and Generative AI from Buzzword to Practical with Simon Kriss of the Customer Innovation Experience Institute | Episode 011
Publicat: 15.08.2023 -
Joel Passen of Sturdy.ai on Delivering Value with Clean Data and Being All-in on AI Before It Was Cool | Episode 010
Publicat: 08.08.2023 -
SPECIAL EPISODE - BS & CS Crew: Kristi Faltorusso, Jon Johnson, Josh Schachter & Mickey Powell | Episode 009
Publicat: 04.08.2023 -
Operating Digitally in an On-Prem Environment with Stacie Chaney of | Episode 008
Publicat: 01.08.2023 -
Creating Culture Around Effective Customer Success w/ Ralphie English of Deepgram & Radical CS | Episode 007
Publicat: 25.07.2023 -
Jan Young of JanYoungCX and The Success League | Episode 006
Publicat: 18.07.2023 -
Jeff Breunsbach from Gain Grow Retain and Higher Logic | Episode 005
Publicat: 11.07.2023 -
Building Effective Customer Scorecards with Jeff Beaumont of GitLab | Episode 004
Publicat: 04.07.2023 -
The Admin's Perspective with Bhavani Prasad | Episode 003
Publicat: 27.06.2023 -
Digital CS Best Practices with Chad Horenfeldt | Episode 002
Publicat: 20.06.2023 -
Generative AI in Customer Success with Mickey Powell of UpdateAI | Episode 001
Publicat: 13.06.2023 -
Welcome to the Digital Customer Success Podcast!
Publicat: 28.05.2023
This podcast is for Customer Experience leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital CX.Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed.If you enjoy the show, please subscribe, follow, share and leave a review. For more information visit https://digitalcustomersuccess.com
