The Service Operations Podcast
A podcast by satinder kaur
Categories:
31 Episoade
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Ep 030 The Service Operations Podcast – Service Professional with Pamela Sharma
Publicat: 06.10.2023 -
Ep 029 The Service Operations Podcast – Business Excellence and Customer Experience with Jitendra Agarwal
Publicat: 14.07.2023 -
Ep 028 The Service Operations Podcast – Customer Insights in Publishing with Preeti Vyas
Publicat: 31.05.2023 -
Ep 027 The Service Operations Podcast – Entre-Leadership Ideas and Perspectives with Arnab Chakrabortty
Publicat: 17.02.2023 -
Ep 026 The Service Operations Podcast – Digital Products and Data Analytics with Salil Chugh
Publicat: 30.11.2022 -
Ep 025 The Service Operations Podcast – Digitizing Trade Finance with Jayan Menon
Publicat: 26.09.2022 -
Ep 024 The Service Operations Podcast – Customer Centricity and Leadership with Debashis Sarkar
Publicat: 02.08.2022 -
Ep 023 The Service Operations Podcast – Customer Handling Mindset with Prasad Palav
Publicat: 25.07.2022 -
Ep 022 The Service Operations Podcast – Customer Insights on Social Media with Dr Ranjit Nair
Publicat: 07.06.2022 -
Ep 021 The Service Operations Podcast – Customer in Healthcare with Anand Wasker
Publicat: 07.05.2022 -
Ep 020 The Service Operations Podcast – Customer Feedback with Dr Vibha Bhilawadikar
Publicat: 18.03.2022 -
Ep 019 The Service Operations Podcast – Fraud Management as a Service with G D Balasubramaniam
Publicat: 03.03.2022 -
Ep 018 The Service Operations Podcast – Corporate Operations & Mythology with Rishi Nanda
Publicat: 11.02.2022 -
Ep 017 The Service Operations Podcast – Demystifying Fintech for Banks and their Customers with Rahul Joshi
Publicat: 04.02.2022 -
Ep 016 The Service Operations Podcast – Customer Service Design with Lav Kush
Publicat: 29.01.2022 -
Ep 015 The Service Operations Podcast – Customer Service in the Digital World with Jaya Janardanan
Publicat: 22.01.2022 -
Ep 014 The Service Operations Podcast – Service Setup for Startups with Hari Velayudan
Publicat: 15.01.2022 -
Ep 013 The Service Operations Podcast – Innovation & Customer Feedback with Jai Thakur
Publicat: 07.01.2022 -
Ep 012 The Service Operations Podcast – Demand Management with R Muralidharan
Publicat: 31.12.2021 -
Ep 011 The Service Operations Podcast – On-Brand Customer Service with Manasi Jagdish
Publicat: 24.12.2021
One thing that impacts service positively more than anything else is high quality Service Operations. Join Satinder Kaur, who has spent over 20 years helping a large organisation manage serve millions of customers, as she talks to leaders who will share their practical knowledge and experiences of Service Management from their unique vantage points. If you are leading or managing a service based business and want to understand the nuances of high quality service operations, spanning over setting up, scaling and reducing service operations costs the show is for you.
