EP 164 | You Mon Tsang (ChurnZero) - The evolution of focus on net revenue retention

Today on the show we have You Mon Tsang, CEO, and co-founder of ChurnZero. In this episode, You Mon shared his experience building and exiting 3 companies and the lessons he bought with him when starting ChurnZero. We also touched on his pragmatic approach to entrepreneurship and the naming of his company. We finished off with a discussion on net revenue retention and how the market's perception has changed of this metric over time. As usual, I'm excited to hear what you think of this episode...