EP 204 - Dan Burkhart (Recurly) The Art and Science of Retention Driving Strategies

Today on the show, we have Dan Burkhart, CEO and co-founder of Recurly, a subscription billing management service. In this episode, we discussed the importance of language-specific content for global companies, the inspiration behind Recurly, and the shift towards focusing on retention and churn in the subscription economy. We dove into various strategies that companies can use to improve their customer retention, including understanding customer behavior and preferences, offering t...