Intercom on Product 5: Rise of the “keyboard-first” generation
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom - A podcast by Intercom - Joi
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In the 5th episode of Intercom on Product, Des Traynor and Paul Adams discuss what the sudden rise of a new generation of “keyboard-first” apps that focus on speed says about product design and how products evolve over time.
