The story behind the chirp: Intercom’s notification sound

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom - A podcast by Intercom - Joi

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Sound plays a considerable role in determining whether a customer experience is good or not. This week, in an archive episode of Inside Intercom from 2021, you’ll hear how Intercom landed on its notification sound and how a round of customer feedback gave way to the blip, bop, clack, hiss, shake and tick. Note: This episode contains notification sounds, ambience and music. If you would prefer to listen to the episode with just interviews you can listen to an alternative version here. Read a transcript of this episode here: https://www.intercom.com/blog/podcasts/intercoms-notification-sound/ See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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