#21 - Top 10 themes from CRMC Chicago - Sept. 8-10th 2021
The State of CRM in BtoC - A podcast by Ben Bouteille & Matt Engstrom - Tinyclues
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In early September, we had the pleasure of being back in person to an event. Indeed, this event was dedicated to CRM. It was CRMC in Chicago. In this episode, we share the top 10 themes from the multiple brand sessions and discussions we had. Listen till the end as we also share interesting stuff we did NOT hear much, unfortunately.
