The State of CRM in BtoC

46 Episoade

1. #46 - 1st-party Data Is the Future of Acquisition

   Publicat: 12.05.2022
2. #45 - Omni-channel retailing is here to stay

   Publicat: 03.05.2022
3. #44 - The gap between privacy and personalization

   Publicat: 26.04.2022
4. #43 - Key Themes That Emerged from Shoptalk 2022

   Publicat: 12.04.2022
5. #42 - How propensity scores can be used to accelerate business results w/ Simon Boissinot

   Publicat: 05.04.2022
6. #41 - What relevancy and pressure mean for unsubscribes

   Publicat: 08.03.2022
7. #40 - The Build vs. Buy Dilemma

   Publicat: 01.03.2022
8. #39 - Applying Deep Learning to CRM

   Publicat: 22.02.2022
9. #38 - Key findings from The State of CRM Report 2022

   Publicat: 15.02.2022
10. #37 - Actioning the voice of the customer

    Publicat: 08.02.2022
11. #36 - So, What’s going on with Apple Mail Privacy Protection?

    Publicat: 01.02.2022
12. #35 - Big CRM Tech, big promises...but do they deliver?

    Publicat: 25.01.2022
13. #34 - Unlocking hidden demand within your CRM

    Publicat: 19.01.2022
14. #33 - 5 CRM Predictions for 2022

    Publicat: 11.01.2022
15. #32 - 2021 wrap-up and 2022 announcements

    Publicat: 21.12.2021
16. #31 - Shed the old ways and advance your CRM forward

    Publicat: 14.12.2021
17. #30 - The great ESP data challenge

    Publicat: 07.12.2021
18. #29 - Unlearn what you’ve been taught

    Publicat: 30.11.2021
19. #28 - Optimizing for Multi-Offer Campaigns

    Publicat: 23.11.2021
20. #27 - Getting the most out of your loyalty program

    Publicat: 09.11.2021