#31 - Shed the old ways and advance your CRM forward

The State of CRM in BtoC - A podcast by Ben Bouteille & Matt Engstrom - Tinyclues

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Customer behavior, tech, and business expectations of marketing have changed significantly over the past 5 years.

Why are many CRM marketers still using the same tactics deployed 10 years ago?

This week we discuss how to break out of the old mindset and the tactics to advance your CRM marketing forward.

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