#33 - 5 CRM Predictions for 2022
The State of CRM in BtoC - A podcast by Ben Bouteille & Matt Engstrom - Tinyclues
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Welcome to the State of CRM Podcast.
In this episode, we discuss some key predictions for 2022 based on conversations with marketers in 2021 on the phone, at conferences, and research we conducted.
There look to be some continuing trends from last year and some new topics that will come up as marketers look to break through an increasingly cluttered market.
Link to the State of CRM 2022 report's webinar mentioned in the episode:
https://www.tinyclues.com/blog/multichannel-crm-strategy/webinar-the-state-of-crm-2022-a1/
