#9 - Travel customer marketing in the Covid era and beyond with Annemarie Van Hecke from TUI
The State of CRM in BtoC - A podcast by Ben Bouteille & Matt Engstrom - Tinyclues
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This week we chat with Annemarie Van Hecke, Head of CRM & Customer Analytics Benelux at TUI. Join us as we chat about customer marketing in the tourism, travel, and leisure industry and how TUI found opportunities during a difficult year when traveler behavior has shifted significantly.
