Be Customer Led
A podcast by Bill Staikos
122 Episoade
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Luis Angel-Lalanne on How Customer Listening is Evolving
Publicat: 25.05.2022 -
Kevin Budelmann on The Connection Between Purpose, Brand, and Experience
Publicat: 18.05.2022 -
Amy Shioji on Combining Strategy and Customer Experience
Publicat: 11.05.2022 -
Andy Binns on Innovation and Identifying Corporate Explorers
Publicat: 04.05.2022 -
Amanda Whiteside on CX & EX Leadership
Publicat: 27.04.2022 -
Ryan Hart on the Evolution of Experience Management
Publicat: 21.04.2022 -
Richard RB Botto on Building a Community & Member Experience
Publicat: 13.04.2022 -
Marcela Lay – Influencing & Driving Culture Change
Publicat: 06.04.2022 -
Steven Moy on Evolving Customer Needs & Future Tech
Publicat: 30.03.2022 -
Steve Dion on Leadership, Culture & the Future of Work
Publicat: 23.03.2022 -
Kermit Randa on the Importance of Customer Success in Driving CX
Publicat: 16.03.2022 -
Michael Bartlett on His New Book – The Dark Side of CX
Publicat: 09.03.2022 -
Katie Schlott Talks Inclusive Design & Designing for Women
Publicat: 02.03.2022 -
Kerry Goyette Talks About Workplace Analytics & The Future of Work
Publicat: 23.02.2022 -
Christy Dempster Talks to CX & Marketing Working Together
Publicat: 16.02.2022 -
Todd Unger Discusses Organizing for Customer Experience, Leadership, and Community Growth
Publicat: 09.02.2022 -
Clare Muscutt Helps Us Understand CX Community Building for WiCX
Publicat: 02.02.2022 -
Sam Bright from Upwork and the integration of CX, Product, and Community
Publicat: 26.01.2022 -
Becky Getz From Amazon and the Impact of CX on Culture Change
Publicat: 19.01.2022 -
Eckhart Boehme from Unipro Solutions talks about ‘Jobs to Be Done’ & his Original Framework
Publicat: 12.01.2022
We explore the intersection between customer experience (CX), employee experience (EX), and how companies are creating leaders and cultures that are maniacal about their customers - both internal and external. Visit us on www.becustomerled.com
