CHURN FM

247 Episoade

1. EP 206 | Kaz Ohta (Treasure Data) - Cracking the code of enterprise Customer Success with data

   Publicat: 02.08.2023
2. EP 205 - Abbas Haider Ali (Github) Building a Scalable Customer Success Program

   Publicat: 26.07.2023
3. EP 204 - Dan Burkhart (Recurly) The Art and Science of Retention Driving Strategies

   Publicat: 19.07.2023
4. EP 203 - Evgenia Mkrtychian (LoyaltyPlant) Where Customer Success and Marketing Strategies Meet

   Publicat: 12.07.2023
5. EP 202 - John Gleeson (Success Venture Partners) - How Customer Success Drives Startup Success

   Publicat: 05.07.2023
6. EP 201 - Tom Carnewal (Customer Cross Company) Improving Customer Experience with Friction Hunting

   Publicat: 28.06.2023
7. EP 200 - Enzo Avigo (June) Iterating Towards Product Market Fit: Challenges and Methodologies

   Publicat: 21.06.2023
8. EP 199 - John Chen (Fika Ventures) Starting with Zero — Lessons in Finding Product Market Fit

   Publicat: 14.06.2023
9. EP 198 - Vanessa Neurohr (Muck Rack) Growing Customer Success and strategies for getting buy-in

   Publicat: 07.06.2023
10. EP 197 - Vic Davis (Inflection) Unlocking the Potential of Product-Led Growth

    Publicat: 31.05.2023
11. EP 196 - Chris Dishman (Totango) Prioritising Customer Success During Challenging Times

    Publicat: 24.05.2023
12. EP 195 - Alison Prator (Float) The evolution of Customer Experience at Hyper-growth Startups

    Publicat: 03.05.2023
13. EP 194 - Tony Sternberg (ProsperStack) Automating Tailored Customer Experiences to Reduce Churn

    Publicat: 26.04.2023
14. EP 193 | Maria Blakeway (Pushway) - How to evolve your Customer Success approach from reactive to predictive

    Publicat: 20.04.2023
15. EP 192 | Nik Mijic (Matik) - How to effectively communicate your value to increase retention

    Publicat: 12.04.2023
16. EP 191 | Eric Melchor (Optimonk) - How to create personalized user experiences for better engagement and retention

    Publicat: 05.04.2023
17. EP 190 | Robin Singhvi (SmartCue) - How Smartcue leverages customer champions to define their product roadmap and increase retention

    Publicat: 16.03.2023
18. EP 189 | Foti Panagiotakopoulos (Growth Mentor) - Doing Things That Don't Scale: How to Combat Customer Churn

    Publicat: 08.02.2023
19. EP 188 | Eleanor Dorfman (Retool) - Tackling churn in a downturn

    Publicat: 07.12.2022
20. EP 187 | Steve Hazelton (Sturdy) - Predicting vs preventing churn

    Publicat: 23.11.2022