CHURN FM

A podcast by Andrew Michael - Miercuri

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242 Episoade

  1. E220 | Unpacking User Retention Tactics at Tinder, TripAdvisor, and Facebook with Ravi Mehta

    Publicat: 15.11.2023
  2. E219 | Wolf-Mode Activated: Planhat's CCO Unveils Their Secret to Driving Exceptional Customer Outcomes

    Publicat: 08.11.2023
  3. E218 - Flatfile's Strategic Shift from PLG to Sales-Led and Back with VP of Customer Success Becca Weiss

    Publicat: 01.11.2023
  4. E217 | Maximizing Shots on Goal: The Key to Growth and Retention with AngelList's Matt Bilotti

    Publicat: 25.10.2023
  5. E216 | Leveraging the Jobs to be Done Framework for Customer Success with HubSpot's Daphne Costa Lopes

    Publicat: 18.10.2023
  6. E215 | Redefining Customer Success Without Direct Engagement with Vitally's CEO, Jamie Davidson

    Publicat: 11.10.2023
  7. E214 | Measurable Advocacy Strategies: Elevating Customer Success Manager Performance with Jonathan Riftin of Optimove

    Publicat: 04.10.2023
  8. E213 | Unlocking the Secrets of Acquiring Your Ideal Customers with Appcue's Meg Gowell

    Publicat: 27.09.2023
  9. E212 | Community-Driven Innovation: How Ivy's 15,000+ community members are Reshaping the AI Landscape with CEO, Dan Lenton

    Publicat: 20.09.2023
  10. E211 | How Strategic Partnerships Drive Customer Retention with Ashby's VP of Customer Success, Kelsey Peterson

    Publicat: 13.09.2023
  11. E211 | From Smallpdf to 50 Million Users: The Power of Micro Tools and Retention with Leah Tharin

    Publicat: 06.09.2023
  12. E210 | Data, Decisions, and Dollars: How Customer Success Operations Boosts Your Bottom Line with Luis Barbosa, Customer Experience Leader at Teya

    Publicat: 30.08.2023
  13. E209: Cracking the Funnel: How to Iterate Your Way to Product Market Fit with Arcade's CEO Caroline Clark

    Publicat: 23.08.2023
  14. E208: Retention Starts from Day One: Strategies for Success through Personalization and Experimentation with Fireflies CEO Krish Ramineni

    Publicat: 16.08.2023
  15. EP 207 | Ziv Peled (AppsFlyer) The Customer Success Flywheel: How to Drive Growth and Retention in Challenging Times

    Publicat: 08.08.2023
  16. EP 206 | Kaz Ohta (Treasure Data) - Cracking the code of enterprise Customer Success with data

    Publicat: 02.08.2023
  17. EP 205 - Abbas Haider Ali (Github) Building a Scalable Customer Success Program

    Publicat: 26.07.2023
  18. EP 204 - Dan Burkhart (Recurly) The Art and Science of Retention Driving Strategies

    Publicat: 19.07.2023
  19. EP 203 - Evgenia Mkrtychian (LoyaltyPlant) Where Customer Success and Marketing Strategies Meet

    Publicat: 12.07.2023
  20. EP 202 - John Gleeson (Success Venture Partners) - How Customer Success Drives Startup Success

    Publicat: 05.07.2023

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CHURN FM is the podcast for subscription economy pros. Every Wednesday we hear how the world’s fastest growing companies are tackling churn and using retention & engagement to fuel their growth.

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