Crack the Customer Code
A podcast by Adam and Jeannie - Marți
509 Episoade
-
003: Experience Action Podcast - Customer Experience Training
Publicat: 20.12.2022 -
002: Experience Action Podcast - Sponsorship Initiatives
Publicat: 13.12.2022 -
New Podcast Introduction: Experience Action with Jeannie Walters
Publicat: 12.12.2022 -
500: Bourbon Summit
Publicat: 29.11.2022 -
499: The Present and Future of CX
Publicat: 22.11.2022 -
498: Jay Baer, The Need for Speed
Publicat: 15.11.2022 -
497: Looking Back on CX
Publicat: 08.11.2022 -
496: Jeff Toister, The Guaranteed Experience
Publicat: 01.11.2022 -
495: Common CX Mistakes
Publicat: 25.10.2022 -
494: Jen Bailin, The Bright, Big Future of CX
Publicat: 18.10.2022 -
493: Special Announcement
Publicat: 11.10.2022 -
492: Zhecho Dobrev, The Value of Emotions
Publicat: 04.10.2022 -
491: Answer to Abusive Customers: Shut Down Support?
Publicat: 27.09.2022 -
490: Deon Nicholas, Human-Centered AI
Publicat: 20.09.2022 -
489: Customer Health Score
Publicat: 13.09.2022 -
488: Dr. Shirley Davis, Inclusive Leadership
Publicat: 06.09.2022 -
487: Season Intro
Publicat: 05.09.2022 -
486: Bourbon Summit, Season Finale
Publicat: 19.04.2022 -
485: David Sakamoto, The Power of Transparency
Publicat: 12.04.2022 -
484: Empathy and Leadership
Publicat: 05.04.2022
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
