547 Episoade

  1. Explain What You Can Do For Me

    Publicat: 04.03.2025
  2. Innovation in Leadership

    Publicat: 26.02.2025
  3. Using Video for Customer Support

    Publicat: 18.02.2025
  4. Blending Operations and Experience Design

    Publicat: 11.02.2025
  5. Leading in a Family Owned Business

    Publicat: 04.02.2025
  6. Managing a Remote Team

    Publicat: 28.01.2025
  7. Inspiration is the Real Work of Leaders

    Publicat: 21.01.2025
  8. How to Organize Your Time

    Publicat: 14.01.2025
  9. How a Leader Should Communicate

    Publicat: 07.01.2025
  10. Making Your Operation Run in Your Absence

    Publicat: 31.12.2024
  11. Making Everyone Feel Important

    Publicat: 24.12.2024
  12. When Mother Nature Impacts Customer Service

    Publicat: 17.12.2024
  13. Don't Give Customers a Reason to Visit Your Competitor

    Publicat: 10.12.2024
  14. Dealing With Coworkers Wasting Your Time

    Publicat: 03.12.2024
  15. Lessons from the Latest Creating Magic Mastermind

    Publicat: 26.11.2024
  16. Ask People What They Learned

    Publicat: 19.11.2024
  17. Let People Solve Their Problems

    Publicat: 11.11.2024
  18. Understand Your Real Competition

    Publicat: 05.11.2024
  19. Introducing the Jordan Harbinger Show

    Publicat: 05.11.2024
  20. Leaders Have Powerful Words

    Publicat: 29.10.2024

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Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.

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