The Customer First Show

12 Episoade

1. "Unlocking The Creative Mind To Create Positive Impact For Your Team And Your Customers"

   Publicat: 10.02.2021
2. "The Importance Of Your Employees In Delivering An Awesome CX"

   Publicat: 10.02.2021
3. "Understanding Your Customer's Wants & Needs To Shape Your CX Offering"

   Publicat: 04.01.2021
4. "Don't Drop The CX Baton In Your Organisation"

   Publicat: 04.01.2021
5. "Using Customer & Employee Feedback To Influence Your Strategy"

   Publicat: 17.09.2020
6. "Putting Amazing Into Your Own Customer Service"

   Publicat: 17.09.2020
7. Lace Up Your CX Boots And Get Climbing

   Publicat: 01.07.2020
8. Creative and immersive tactics

   Publicat: 07.01.2020
9. CX is more than just an initiative

   Publicat: 07.01.2020
10. “What gets measured and mapped gets managed; a framework for improving customer experiences”

    Publicat: 17.12.2019
11. “How to achieve Insights Excellence: a culture of measurement and change”

    Publicat: 17.12.2019
12. “The evolution of customer centric culture. Doing the right things at the right time”

    Publicat: 17.12.2019