Customer Service Gold Dust Podcast

88 Episoade

1. EP 48: A Rockstar's Guide to Building a Long-Lasting Customer Experience Success with James Dodkins

   Publicat: 23.02.2022
2. EP 47: Bright Ideas with Karl Sandland

   Publicat: 16.02.2022
3. EP 46: Service Operations with Alec Dalton

   Publicat: 09.02.2022
4. EP 45: Life's Too Short, Do What You Love For A Living!

   Publicat: 02.02.2022
5. EP 44: Think Simple Win Big with Doug Bennett

   Publicat: 26.01.2022
6. EP 43: Customer Success Strategies with Ryan Noakes

   Publicat: 19.01.2022
7. EP 42: How To Show Genuine Interest In Your Customers with Graeme Forbes

   Publicat: 12.01.2022
8. EP 41: Acheiving Your Goals in 2022

   Publicat: 05.01.2022
9. EP 40: Importance Of Understanding Why Do Customers Complain with Jonathan Mantle

   Publicat: 29.12.2021
10. EP 39: Conquering Mediocrity with Jamie Thorpe

    Publicat: 23.12.2021
11. EP 38: An Exercise in Making things Memorable

    Publicat: 15.12.2021
12. EP 37: 5 Tips On How To Create Better Connections With Your Customer

    Publicat: 08.12.2021
13. EP 36: What Football Teaches Us About Achieving Successful Customer Experience with Gregorio Uglioni

    Publicat: 01.12.2021
14. EP 35: How to Improve Customer Satisfaction Using The Service Triangle Approach with Rob Moon

    Publicat: 24.11.2021
15. EP 34: Why Effective Listening Is A Crucial Skill Not Only In Work But In Life

    Publicat: 17.11.2021
16. EP 33: Zero Party Data with Joanna Carr

    Publicat: 10.11.2021
17. EP 32: Providing A World Class Warm Welcome

    Publicat: 03.11.2021
18. EP 31: How Mystery Shoppers Can Help Your Business Thrive with Tony Morris

    Publicat: 27.10.2021
19. EP 30: The Truth About Right First Time!

    Publicat: 20.10.2021
20. EP 29: How Loyalty Actually Increases When Customers Invest More Into The CX Relationship With Hege Marie Brown

    Publicat: 13.10.2021