Customer Service Gold Dust Podcast

88 Episoade

1. EP 28: Why Customer Service May Even Outrank Marketing In Certain Key Metrics with Jonty Pearce

   Publicat: 06.10.2021
2. EP 27: Customer Service Mindsets For Success

   Publicat: 29.09.2021
3. EP 26: How to Get Customers to Come Back Again and Again with Shep Hyken

   Publicat: 22.09.2021
4. EP 25: Understanding Customer Experience and Why It Should Be Kept Simple with Merete Medle

   Publicat: 15.09.2021
5. EP 24: Demonstrating Curiosity

   Publicat: 08.09.2021
6. EP 23: How Customer Experience Can Lead To The Sustained Growth Of Your Business Chloe Woolger

   Publicat: 01.09.2021
7. EP 22: How To Deliver An Effortless And Memorable Service To All Your Customers with Jacqui Turner

   Publicat: 25.08.2021
8. EP 21: How Putting Customers First Can Help Improve Your Bottom Line with Nicholas Zeisler

   Publicat: 28.07.2021
9. EP 20: The 8 Key Traits Of an Effective Customer Experience Leader

   Publicat: 21.07.2021
10. EP 19: How To Create An Emotional Connection In Todays World

    Publicat: 14.07.2021
11. EP 18: Language - The Importance of Making A conversation Feel Easy

    Publicat: 07.07.2021
12. EP 17: How a Great Customer Experience Can Grow Your Bottom Line with Rick Denton

    Publicat: 30.06.2021
13. EP 16: Top Tips On How to Better Understand The Customer Experience with Jeff Sheehan

    Publicat: 23.06.2021
14. EP 15: Find Out What Is The Most Effective Way to Boost Contact Centre Efficiency

    Publicat: 16.06.2021
15. EP 14: How Important Is Customer Experience To Success In Business with Jonathan Daniels

    Publicat: 09.06.2021
16. EP 13: Why Human Connection in a Post-Pandemic World Will Only Rise in Importance with Garry Gormley

    Publicat: 02.06.2021
17. EP 12: How the Appropriate Technology can Play a Vital Role in Customer Service with Justin Robbins

    Publicat: 26.05.2021
18. EP 11: Compassion in a time of COVID-19: Building Lasting Customer Relationships by Active Listening with Sarah Sargent

    Publicat: 17.05.2021
19. EP 10: How to Elevate your Brand and Attract New Customers using Customer Journey Mapping with Jim Tincher

    Publicat: 12.05.2021
20. EP 09: An Innovative Approach to Customer Service Can Build Unbreakable Bonds with Customers- Interview with Richard Christie

    Publicat: 05.05.2021