CX Files

369 Episoade

1. Atul Vashistha - Neo Group - Third Party Outsourcing Risk And CX

   Publicat: 15.02.2019
2. Steve Morrell - ContactBabel

   Publicat: 08.02.2019
3. Patrick O'Brien, GlobalData Retail - Retail and CX in 2019

   Publicat: 01.02.2019
4. Loren Moss, Unido Digital - Demographics and CX Channels

   Publicat: 25.01.2019
5. Vit Horky - Customer Service In The Transhuman Age

   Publicat: 18.01.2019
6. Mark Angus - CXOutsourcers

   Publicat: 17.01.2019
7. Jens Butler - Tech Research Asia

   Publicat: 11.01.2019
8. Melissa O'Brien - HfS Research

   Publicat: 04.01.2019
9. Peter Ryan - Ryan Strategic Advisory (CX in 2019)

   Publicat: 28.12.2018
10. Steve Weston - SK Weston & Co

    Publicat: 21.12.2018
11. Andrei Lepeyev - IBA Group

    Publicat: 14.12.2018
12. Stefan Osthaus - experience5

    Publicat: 07.12.2018
13. Jim Farnsworth - SYKES

    Publicat: 30.11.2018
14. Graham Brown - HGS

    Publicat: 23.11.2018
15. Traci Freeman - Believe Consulting

    Publicat: 18.11.2018
16. Yoni Epstein - itelbpo

    Publicat: 10.11.2018
17. Morris Pentel - The CX Foundation

    Publicat: 02.11.2018
18. Thomas Reby - Google

    Publicat: 26.10.2018
19. Giovanni Tavani - Royal Canin

    Publicat: 19.10.2018
20. Stephen Loynd - Frost & Sullivan

    Publicat: 12.10.2018