The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

450 Episoade

1. Pioneer: Highlights from Intercom's first ever AI customer service summit

   Publicat: 17.10.2024
2. Fin 2: The Next Generation of AI-First Customer Service

   Publicat: 10.10.2024
3. How strong company culture leads to high customer satisfaction

   Publicat: 03.10.2024
4. The Nordstrom Way: Embracing change in customer service

   Publicat: 25.09.2024
5. A day in the life of a conversation designer

   Publicat: 19.09.2024
6. Built For You: Fin AI Agent is now available over email

   Publicat: 12.09.2024
7. Leadership's Role in Creating a Customer-Centric Culture

   Publicat: 09.09.2024
8. A day in the life of a support knowledge manager

   Publicat: 22.08.2024
9. Defining and evaluating a remarkable customer experience

   Publicat: 15.08.2024
10. Off Script: Better, faster, cheaper

    Publicat: 08.08.2024
11. Dovetail's Serena Chan on why customer research is a crucial part of your support strategy

    Publicat: 01.08.2024
12. Strategies for getting executive buy-in to adopt AI-first CS

    Publicat: 25.07.2024
13. How to lead your customer service team into the AI future

    Publicat: 18.07.2024
14. Maximizing Team Efficiency with AI: Insights from Intercom's Customer Service leaders

    Publicat: 04.07.2024
15. Building the future of AI-first customer service

    Publicat: 27.06.2024
16. Off Script: Reinventing customer service with AI

    Publicat: 20.06.2024
17. Unlocking customer service's strategic potential with AI

    Publicat: 13.06.2024
18. Shep Hyken on getting ahead of the competition with exceptional CX

    Publicat: 06.06.2024
19. Evolving your support org to thrive in the AI era

    Publicat: 24.05.2024
20. Mapping out the first 90 days with AI-first Customer Service

    Publicat: 16.05.2024